The environment works today, but no one is reviewing health, backups or update readiness.
Continuous automated monitoring · Defined human response
Managed Site Oversight
Keep an agreed network and connected-site environment visible, maintained and documented after installation—without implying a staffed 24/7 helpdesk or unlimited emergency response.
Fit and starting points
Start with the situation you recognize.
- Businesses with an existing UniFi environment
- Commercial and property operators
- Multi-site teams
- Selected managed residential sites
Changes happen without current documentation or a clear administrator.
A site was installed or cleaned up and now needs ongoing technical ownership.
Vendors need a knowledgeable escalation point when an infrastructure problem crosses boundaries.
Practical outcomes
What changes after the work.
Problems become visible sooner
Automated monitoring and planned reviews make important device and service issues easier to identify before the next site visit.
Changes are controlled
Updates, minor configuration work and documentation are handled deliberately instead of as unrecorded one-off fixes.
Someone owns the technical context
QuantumForm keeps the environment understandable and can coordinate the right vendor when the issue sits outside the managed scope.
Scope and boundaries
Clear deliverables. Clear edges.
Exact scope is confirmed in writing before paid work begins.
Typical deliverables
- Continuous automated alert monitoring for agreed systems
- Scheduled configuration backups and firmware review
- Planned firmware updates within an agreed maintenance process
- Health summaries according to the selected plan
- Current inventory, administrator and site notes
- Included minor remote changes within the plan allowance
- Business-hours email support and vendor escalation
- Quarterly review for eligible multi-site plans
Not included unless separately scoped
- A staffed 24/7 helpdesk or guaranteed immediate response
- Unlimited after-hours or emergency support
- End-user laptop, printer or general application support
- Hardware, software licences, cabling or major project work
- Onsite visits unless quoted separately
- Major reconfiguration outside the plan allowance
Engagement options
Pricing with the boundaries visible.
Managed Essentials
$350 CAD / site / month
For a small office, straightforward business site or selected residential environment.
- Automated critical alerts
- Monthly backup and firmware review
- Scheduled updates
- Monthly health snapshot
- Up to 30 minutes of minor remote changes
- Business-hours email support
Managed Professional
$550 CAD / site / month
For larger or more complex sites using Protect, Access, VLANs or failover.
- Everything in Essentials
- Protect and Access health review
- Security-alert and log review
- Monthly health summary
- Vendor escalation
- Up to 1 hour of remote support or minor changes
Managed Multi-Site
From $950 CAD / month
For multi-location businesses and property portfolios, with a base scope for up to three sites.
- Multi-site alerting and documentation
- Coordinated firmware planning
- Site-level inventory and ownership notes
- Quarterly review
- Vendor escalation
- Additional sites quoted by complexity
Monitoring is automated and continuous; human review and support are provided during the agreed business-hours service window. Hardware, licensing, major changes, onsite work and after-hours emergency support are separate. Final eligibility and scope are confirmed after a consultation and environment review.
Technical scope for experienced buyers
Technical depth is selected to fit the environment; the list below describes supported scope, not a promise that every project needs every item.
- UniFi Network gateways, switches and access points
- UniFi Protect and Access health signals on eligible plans
- WAN, device, backup and controller-health alerts
- Firmware readiness and scheduled update planning
- Firewall, VLAN, Wi-Fi and user/access changes within allowance
- Configuration backup and administrative ownership records
- Incident context and third-party vendor escalation notes
Next step
Start with the problem. The right scope comes next.
Onsite work is focused on the Lower Mainland. Remote support and consulting are available across British Columbia.